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Confirm by clicking "End process" again. Now you will need to temporarily close the IntelliType software, which runs in the background: You may receive a message saying "You'll need to provide administrator privileges to copy to this folder." If so, be sure to confirm by clicking "Continue". Copy type64.inf to C:\Program Files\Microsoft IntelliType Pro\Driver\type64. Copy type32.inf to C:\Program Files\Microsoft IntelliType Pro\Driver\type32. #Hid keyboard device driver error code 37 pro#
Copy ITypeDevices.xml to C:\Program Files\Microsoft IntelliType Pro. You may wish to make another backup copy of the originals before replacing them. Now copy the 2 files you modified in the previous steps back into the IntelliType folder, overwriting the original copies. Copy your modified files back to the IntelliType folder Copy the text from the appendix and paste it into the file after the line.Ħ. To keep the instructions readable, I am including the text in an appendix at the bottom of this article. You will copy and paste a long section of text after. Then scroll down to the very end of the file and examine the last 2 lines: Now find the duplicate copy you made of ITypeDevices.xml and open it in Notepad. = Section for Windows Vista (NTamd64.6.0) = Then scroll down to locate the section of the file that looks like this: Double-click the file to open it in Notepad. Now find the duplicate copy you made of type64.inf. HID\VID_045E&PID_001D&MI_00.DeviceDesc = "Microsoft USB Natural Keyboard Pro (IntelliType Pro)" (When you hover over the text below, a "copy to clipboard" button will appear.) Insert the following line right after the text shown above. IntelliTypeProCD="Microsoft IntelliType Pro CD"ĭeviceDesc="Microsoft Keyboard IntelliType Pro Driver" Next, scroll down to locate the section of the file that looks like this: = Microsoft USB Natural Keyboard Pro (IntelliType Pro) = Microsoft USB Internet Keyboard (IntelliType Pro) Now find the duplicate copy you made of type32.inf. C:\Program Files\Microsoft IntelliType Pro\Driver\type64\type64.inf. C:\Program Files\Microsoft IntelliType Pro\Driver\type32\type32.inf. 
C:\Program Files\Microsoft IntelliType Pro\ITypeDevices.xml. First, locate each of the files listed below and make a duplicate copy in another location, such as on your Desktop. You will be modifying some of the files that come with the IntelliType software. #Hid keyboard device driver error code 37 software#
I suggest you disable automatic updates: a new version of the software could undo the changes you will be making here. When asked to select your keyboard model, choose "Natural MultiMedia Keyboard." You will also be asked if you would like the software to automatically check for new versions.
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If you decide to install a newer version of IntelliType and run into trouble, uninstall it and use the version linked above instead.
It's possible that future versions may include changes that make these instructions obsolete. The current version as of this writing (according to the installer filename) is 7.00.260.0.
If Microsoft has released a newer version of IntelliType since this article was written, your results may vary.
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As with certain other Microsoft hardware, this seems to be a case of Microsoft phasing out support for a perfectly functional product for questionable reasons.įollow the steps below to set up the Microsoft IntelliType Pro software with your Microsoft USB Natural Keyboard Pro on Windows Vista or Windows 7 (32-bit or 64-bit).ĭownload the appropriate version of Microsoft IntelliType Pro for your edition of Windows:
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Good news for Natural Keyboard Pro owners: the instructions below describe an easy way to restore full functionality for the keyboard under Windows Vista and Windows 7, including programmable media keys. I was OK with this limitation as a Vista user, but with the awful changes in Windows 7's Windows Media Player 12, I was inspired to find a way to reprogram the Media button to launch a more sensible music program.
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